Shipping policy

Shipping Policy

This Shipping Policy applies to all orders placed on our online store. By completing checkout, you agree to all shipping terms listed below.

Warehouse Logistics Address

7905 Hunt Club Rd
United States

Important Note: This address is used solely for dispatching outgoing orders and receiving returned customer packages. It is not our registered legal business address, corporate office, or physical retail store location.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation, Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or official public holidays will be processed on the next business day. Processing timelines may be slightly extended during major promotional campaigns or holiday sales periods.

Global Shipping Coverage

We currently ship to the United Kingdom, United States, Albania, and more than 230 additional countries and regions worldwide.

Available shipping methods and fees will be displayed at checkout based on your delivery address and total order value.

Shipping Rates & Delivery Timeline

Express Shipping

  • Estimated delivery time: 3–5 business days

  • Shipping fee: $15.00

Standard Shipping — Orders from $0.00 to $48.99

  • Estimated delivery time: 5–8 business days

  • Shipping fee: $7.99

Standard Shipping — Orders of $49.00 or More

  • Shipping fee: FREE

All shipping charges are automatically calculated at checkout based on your cart subtotal and selected delivery destination.

Package Tracking Service

Once your shipment leaves our warehouse, a confirmation email containing a valid tracking number will be sent to your registered email address.

Tracking information may take up to 48 hours to update after the package has been handed over to the carrier.

International Customs, Duties and Taxes

International orders may be subject to import duties, customs taxes, or customs clearance fees charged by the destination country.

These charges are not included in the product price or shipping fee and are the responsibility of the customer. We are not responsible for delivery delays caused by customs inspections or clearance procedures.

Undeliverable or Returned Packages

If a package is returned because of an incorrect or incomplete recipient address, refusal of delivery, or failure to collect the package, all additional reshipping costs will be the responsibility of the customer.

We are not responsible for losses caused by inaccurate contact or address information provided by the customer.

Lost or Damaged Shipment Support

Please contact our customer support team within 48 hours of delivery confirmation if your package is missing, significantly delayed, or arrives damaged.

We will assist you with investigating the issue and filing a claim with the shipping carrier when appropriate.

Support Contact Details

Email: jmhbqjg@outlook.com
Phone: +1 (516) 574-9894

Logistics Shipping Address:
7905 Hunt Club Rd
United States